Full Online Support

At the start of, during each podcast project, or at any other time, we are available for face-to-face Zoom meetings or via any platforms you use, Skype, Facetime, Google Meet, Livestorm etc.

We also use online communication tools like Twist to facilitate communications during the production process.

We are always available to discuss the project and best practices, and to contribute with any technical advice or production guidance we can offer. We feel that meeting our clients face-to-face is a more natural way of communicating. We have found that in doing so, we tend to cover much more ground, more questions are answered, and everyone gets the chance to meet and know each other. Most of our existing long-term clients have begun the journey together with us in this way.

We like to discuss, and take creative briefs beforehand, regarding music, podcast structure, narrative design, length of show, packaging and publishing etc. Production milestones are the easier to map out for small and larger projects.

Our policy is to share our knowledge openly and freely and are happy to chat even if all you need is some advice and assistance with your project. Being able to contribute and interact is special to us, we’re all on the same journey!

The Technical Process

Podcast planning and recording can be quite a process, but if managed correctly is relatively easy to execute. We will advise you which technical settings should be used on your and your guest’s recording equipment, which recording equipment to use, and how to apply best practice techniques to record effectively in any situation. For instance, we will help you to avoid unwanted background sounds and room anomalies, to assist you to deliver clean voice tracks which will go a long way to enhance the audio quality of your show.

The process we follow once we have received your audio recordings is as follows;

We listen to each of your audio tracks as they are received. Our experienced engineers apply their expertise to determine what needs to be done to clean up your tracks prior to mixing.

This involves examining the noise profile, and designing aprocess-chain to remove all background noise, clicks, room reverb and other incidental artifacts including mouth clicks,breaths, pops and applying spectral recovery if necessary to produce a full-frequency high quality dialogue track.

Once all this has been done, we listen to the dialogue edit and run through the entire show from start to finish.

As we proceed with the Sound Edit, any grammatical errors are corrected and all transitions are correctly paced. Individual dialogue track levels are monitored and balanced relative to each other, ensuring that the audio is equally distributed and maintained throughout.

Once all this has been done, we listen to the dialogue edit and run through the entire show from start to finish.

 

As we proceed with the Sound Edit, any grammatical errors are corrected and all transitions are correctly paced. Individual dialogue track levels are monitored and balanced relative to each other, ensuring that the audio is equally distributed and maintained throughout.

The next stage is the "Final Mix" stage, where we fine-tune compression, multiband equalisation, de-essing, and levels and apply the finishing touches to deliver a great sounding podcast episode which translates perfectly across all media devices!

Audio Specifications

We encourage our clients to always record in 24bit 48kHz Wav file format where possible. MP3 files can be used but only with a bit rate of 320kbps at 16 bit, anything smaller will result in very poor audio. In short the MP3 format uses a compression codec to remove frequencies which results in a smaller file. These frequencies once removed degrade the audio which results in sub-standard audio.

We encourage our clients to always record in 24bit 48Khz Wav file format where possible. MP3 files can be used but only with a bit rate of 320kbps at 16 bit, anything smaller will result in very poor audio. In short the MP3 format uses a compression codec to remove frequencies which results in a smaller file. These frequencies once removed degrade the audio which results in sub-standard audio.

Archive & Versions History

Our years spent within the television broadcast industry, taught us the value of archiving all media assets properly. More than often, one has to refer to or find a particular media asset in a hurry, as broadcast deadlines always need to be met within strictly defined time periods. We date stamp and version identify each play-out we send to our clients as standard practice.

Correctly labelling all media helps us and the client to stay ahead of all post-production edits that are made once the first draft has been circulated. This helps to avoid duplication and confusion between different versions of the final mixed show. We do prefer if clients limit the re-edits to 3 versions, but in reality more revisions can be requested if necessary. We therefore are happy to do whatever it takes to make your project the best it can be and will attend to all edits required.

File Transfer

We accept file transfers via DropBox and WeTransfer but are able to arrange to receive from any FTP client you prefer. Clients who use Descript can simply share the project with us and assign editing permissions. We then have full control over the export process which makes things a lot easier for you.

Payment Security

Our primary online payment gateway is powered by Ecwid. We accept Visa, Mastercard, Amex and Discover cards via PayPal internationally.

Our customers’ payment information is completely safe via the Ecwid platform. All sensitive information is transmitted via secure HTTPS channel. Moreover Ecwid is also a PCI DSS validated Level 1 Service Provider which is the gold standard for e-commerce solutions worldwide.